Wickes gets extra with Order & Collect

We’re very excited to see our most recent project for Wickes go live! Trialling in the Bedford store, Order & Collect gives customers an extended range to choose from using a catalogue, ticket system and dedicated collection point. We worked on the name, the customer journey and all the design, with touchpoints including front of store navigation, counter signage, on-shelf POS and catalogue. Super-clear communication means customers are able to use the system pretty intuitively, and Wickes get the benefit of being able stock a much fuller range. Watch this space as the new concept will be coming soon to a Wickes near you…

Whippet_Wickes_Order&Collect

Whippet_Wickes_Order&Collect

Author

Sean Dwyer

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