Launching two new credit cards with a bang

When M&S Bank asked us to launch its new credit cards, both bursting with exclusive rewards, our first task was to design the cards. We created contemporary, covetable designs with a premium finish – then we moved on to creating an equally impactful launch campaign.

As the most exciting M&S Bank products to date, the new products warranted the iconic ‘This is not just…’ headline, coupled with a bold explosion of colour to bring the proposition ‘bursting with rewards’ to life. We rendered 3D type and shot M&S products to include in the centre of the bursts, as a representation of all the exclusive M&S rewards on offer.

The paid-for product Club Rewards called for its own look and feel. We developed a premium, monochromatic palette with pops of minty green and a headline that suggests exclusivity without excluding people – together they persuade customers that this is a club they want to join.

In M&S Bank’s biggest ever campaign, we rolled out the creative across the entire customer journey, including in-store POS, social, digital, eCRM, internal PR and colleague comms.

“You have been an integral part of our team and the thought, creativity and effort that you have put in is so appreciated. There is a real buzz in the office on the evening of launch and we are excited to see your amazing creative ALL OVER our stores and website.”

Mel Wilson

Senior Marketing Manager

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