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What makes a customer tick?
Someone walks into a store. Maybe they buy something. Or just browse. Or they come in with a list and leave with a basket full of impulse...


Designing beer without the booze
When it comes to zero-alcohol drinks we’ve gone well beyond the lemon-lime-bitters. Consumers want to enjoy their favourite alcoholic bev...


Food for thought: the big HFSS retail health check
While food retailers prepare to shake up their stores and relegate promotions on products high in fat, sugar and salt to the side aisles,...


An anything but ordinary M&S Clothing & Home store
The new M&S store in Stevenage has opened its doors and we're very excited to have worked on it


Not One, But Two Nominations
For Retail Week Best New Store The perfect brief doesn’t exist. For us, the real success in any project is collaborating harmoniously...


Retail spaces in the metaverse: what would we do?
Unconstrained by physical bricks and mortar, the metaverse is a retailer’s oyster. We let our minds roam free to conjure up meta opportu...


Amazon 4-star Store What Would We Do?
Amazon’s 4-star store undoubtedly sparks intrigue. Whether that be from name-fame or answering a real consumer need, retail space is an i...


Diversification Desperation
The in-store experience is slowly falling from customer view. We explore how retailers are diversifying to attract customers in store. Fr...


The heart of the community
We take a look at how retailers are shifting their focus from simply ‘selling’ to serving and supporting communities, with a new-found re...


The new reality of retail
The line between digital and physical is becoming increasingly blurred, but the opportunity for retailers has never been clearer. We look...
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