Carpetright asked us to create an identity for a prestigious new store in Tottenham Court Road. The aim was to attract a design-conscious demographic – and feel totally distinct from their main-estate brand.
To optimise the ‘showroom’ experience of the store, we delivered a creative strategy that leveraged expertise and quality. We came up with a bold, contemporary name and logo – ‘The Floor Room’ – and designed a premium look and feel.
In contrast to the more value-driven main-estate brand, our customer journey focussed on inspiration and style. The tone of voice was lifted with (often unexpected) sprinklings of wit.
This bold new approach meant that every element in the new store drove home the premium message, making every visit an engaging, memorable experience.